Trying to cancel a rez for Sept in a normally very hard to get place...felt fortunate we got it at all, back in Feb Ithink it was??? Well since then my amazing neighbor set our house on fire and we're displaced for a few months during the rebuild..we are trying to cancel the rez but host is giving us some flack...normally there is a 50% forfeit or penalty...whatever you want to call it. We paid for half the rez months ago and are asking them for some grace and the entire amount to be refunded due to our situation ...house will be getting done about then and we need to be here to make some decisions..etc etc.
We've decided we are going to live with whatever they decide, but it has me wondering if there is a clause in AirBnB somewhere that if your renter suffers a catastrophic event like we did....if they get their entire amount back? Any ideas?
We've decided we are going to live with whatever they decide, but it has me wondering if there is a clause in AirBnB somewhere that if your renter suffers a catastrophic event like we did....if they get their entire amount back? Any ideas?