What a disaster! A group of four of us made a reservation for Thanksgiving Dinner at Cascio’s a week in advance and received a 2:30 p.m. reservation. We arrived at the restaurant at 2:20 p.m. and the lobby was like a cattle stampede with people crowding into the restaurant. After checking in we were told it would be “about 25 minutes’ as they are very busy—however we waited until 3:40 p.m., one hour and ten minutes after our reservation.
We were finally ushered to a table and even as we were getting seated a young waitress asked us what we wanted to drink and if she could take our order for food at the same time—all in our party ordered the turkey dinner. Five minutes after ordering, we received our dinners, however, had not received drinks or our dinner salad. The waitress explained that the turkey dinners came up first so she brought them out first—even though we had not yet received our drinks or salad. We had to ask for the drinks two more times before receiving them, and the salad finally arrived as we were finishing up our dinner.
In all honestly, the food was excellent, however, the turkey portions were very skimpy. I received four pieces of turkey about the size of a silver dollar each, but a mountain of turkey dressing. While we were eating, the floor manager sounded like a carnival barker constantly, and loudly, urging the clean up staff to be quicker and constantly asking the various waitresses to take another table.
Cascio’s had always been our “go to” restaurant for good food and good times, however, it will be a long time before I return due to this carnival atmosphere which was created by management due to overbooking.
We were finally ushered to a table and even as we were getting seated a young waitress asked us what we wanted to drink and if she could take our order for food at the same time—all in our party ordered the turkey dinner. Five minutes after ordering, we received our dinners, however, had not received drinks or our dinner salad. The waitress explained that the turkey dinners came up first so she brought them out first—even though we had not yet received our drinks or salad. We had to ask for the drinks two more times before receiving them, and the salad finally arrived as we were finishing up our dinner.
In all honestly, the food was excellent, however, the turkey portions were very skimpy. I received four pieces of turkey about the size of a silver dollar each, but a mountain of turkey dressing. While we were eating, the floor manager sounded like a carnival barker constantly, and loudly, urging the clean up staff to be quicker and constantly asking the various waitresses to take another table.
Cascio’s had always been our “go to” restaurant for good food and good times, however, it will be a long time before I return due to this carnival atmosphere which was created by management due to overbooking.
