I like craft beers and enjoy hitting local breweries. I like a variety of styles and can drink almost anything (I may find a beer that I don't want to order again, but will still drink it). The other day I ordered a beer off the "new beers" section from a local brewery I've frequented many times over the years and did not like it AT ALL. It was a west coast IPA, nothing crazy. It was really bitter and the aftertaste was like licking feet. I've never returned a beer there but after about three drinks I took it back to the bar and said it tasted bad. They said they would still have to charge me for it, and that I could have tried a sample first. I told them I never bother with samples because I've never had a beer there I didn't like. That didn't matter to them so I was pissed off and closed my tab (and went to the competition next door). On one hand I see their point that they can't keep giving people free beer if someone decides they don't like what they ordered, but I also don't like the fact that they basically blamed me - "hey, it's not our fault you ordered our crappy beer, you could have sampled it first". I have no idea if the distribution lines were dirty, or the beer was just something I didn't like. Since this is the first time I recall sending a craft beer back I don't have other experiences to compare, so I guess my question is, is this a normal approach at craft brewers? And I'm only talking about craft beers because I know there are times at a regular bar when a basic domestic lager might taste bad because the keg has gone flat or some other distribution issue that would cause a person to send a beer back.